Live The DASH!
Helping dentists and their teams feel great at the end of the day.
Why Dash?
Welcome to Dash Dental Consulting!
I’m Callie Ward, the CEO and Founder of Dash Dental Consulting, and I bring over 30 years of experience in the dental industry to help practices like yours thrive. My journey has been deeply rooted in the belief that genuine human connection is the foundation of successful dental practices.
Throughout my career, I've witnessed firsthand the challenges dentists and their teams face in balancing exceptional patient care with the demands of running a successful practice. Miscommunication and disconnection can lead to frustration, low case acceptance, and even team turnover. That’s where I come in.
At Dash Dental Consulting, my passion lies in empowering dental teams to unlock deeper levels of fulfillment and success. By focusing on relationship-driven results, I provide tailored strategies that promote open communication, collaboration, and a positive work culture. My goal is to ensure that every team member feels valued and motivated, ultimately enhancing the patient experience.
I’m committed to delivering authentic care, so you and your team can enjoy your days, thrive together, and create an unparalleled experience for your patients. I understand that success means different things to different practices, and I’m here to guide you on your unique journey.
When I’m not consulting, I love spending time with my family and enjoying the great outdoors in beautiful Colorado. Whether it’s camping, hiking, or making memories with my grandchildren, I believe in the importance of balance in life—just as I strive to help dental practices achieve balance between patient care and business success.
Let’s work together to cultivate a thriving dental practice where every day ends with your team feeling great!
Connect with me today and discover how we can elevate your practice to new heights!
Meet Your Coach
Callie Ward
CEO & Founder
Welcome to Dash Dental Consulting! I’m Callie Ward, and I have dedicated over 33 years to the dental industry. My journey has been fueled by a passion for working with people and teams, inspiring me to become a consultant after witnessing the transformative power of positive leadership and proven systems. I have held every position in a dental front office and managed both single and multi-location practices, gaining invaluable insights into what makes a practice thrive.
At Dash Dental Consulting, my mission is clear: to help doctors and their teams align their core values with effective communication, ensuring they work together to provide exceptional patient care while feeling fulfilled at the end of each day. I believe that strong relationships—both among team members and with patients—are the cornerstone of success. My core values of integrity and honesty guide my approach, creating a transparent environment where everyone understands their goals and commitments.
The impact of my consulting is tangible: teams feel great about their work, practices become profitable, and patients receive outstanding care. I take a hands-on approach with a select group of clients, ensuring I’m available whenever they need support. One of my proudest moments in consulting was helping a team member discover their purpose, which inspired them to lead a recycling initiative. It was a powerful reminder that taking the time to connect with individuals can lead to meaningful change.
Outside of consulting, I cherish spending time outdoors—hiking and camping—and I love being a "Dash" (my grandma name) to my grandchildren and children. I believe life is meant to be lived intentionally, and I strive to embody that in both my professional and personal life.
I primarily work with smaller dental practices, typically with a few doctors and up to 15 team members. My clients are those who are willing to embrace change to achieve different results. Together, we tackle challenges related to profitability, personal satisfaction, and team retention.
As a proud member of the Dental Entrepreneur Women group, I’m passionate about helping others find their voice and live their dash to the fullest. At Dash Dental Consulting, we focus on your goals, measuring success through key performance indicators and identifying strengths and opportunities for growth.
Let’s connect and explore how we can elevate your practice together!
Services
Practice will have two one on one phone calls per doctor and 2 calls with the team and/or individual team members. Calls will range from 30-60 minutes each.
Every six months the coach will come into the office and evaluate the practice in all aspects. Opportunities for growth will be identified and a strategic growth plan will be instituted for the practice. Team leadership and accountability will be crafted. Monthly goals and KPI's will be tracked as well as an annual planning summit yearly.
Full Coaching - 18 Months
This is an in office consultation to evaluate the strengths and opportunities for growth. The consultant would observe 1/2 day (4 hours) and then provide a 4 hour focused team meeting addressing the most pressing opportunity. This would also include one on one coaching for three months for the Doctor and the team (1 call each 1x a month for 3 months).
Focused Office Consultation
This could be implementing a new scheduling system, office manager training, recare or unscheduled treatment. The training would consist of a 4 hour initial training session and 2 additional 1 hour calls.
Scheduling to Goals instead of time - clear daily and hourly goals that maximize your time
Case Acceptance - it is a TEAM sport that starts in the chair
RCM - are you collecting what you produce?
Team Retention - team agreements, strategies for clear communications and identify opportunities for every team member to feel great at the end of the day
Treatment presentation and financial conversations
Proactive Unscheduled treatment and recare protocols
Targeted Work System Coaching
Dash Dental values the person behind the mouth, we value the team member behind the Doctor and the business owner behind the Dentist. Bottom line we are helpers in this world and we must take care of each other as humans before we turn to business.
Honesty, integrity, kindness and hope are key values when working together and the willingness to try something new to see a new result.
Core Values
Our mission is to empower dental practices to provide exceptional patient care and maximize profitability. We achieve this by fostering a culture of enthusiasm, collaboration, and personal growth, where honesty, kindness, and integrity are paramount.
Our goal is to create resilient and engaged teams that take pride in their work, and to make a positive impact on the world around us.
Mission Statement
Video Testimonials
Dr. Pierre Ghattas
Dr. Ron Miller
Dr. Ken Lin
Dr. Ed Liu
Dr. Brad Sammons
Dr. Brad Stutler
Dr. Kevin Baethge
Testimonials
Maggie Augustyn
“Callie was a business and personal development coach (as part of Productive Dentist Academy) for myself and Happy Tooth 2021 to 2022. Her greatest strength has been to inspire, motivate, and encourage change in those team members who may struggle with confidence. Her ability to allow my team to grow into devoted members of our practice by helping them to find, and fulfill their own personal purpose, was truly remarkable. In particular, I am speaking to the change in my office manager, and incredibly skilled member of our administrative staff, a loyal team member, and anchor from the moment we bought it. Under Callie‘s mentorship Amanda gained wings to fly into her best potential. it was like somehow a secret of what she wanted to be with suddenly unlocked. Callie, thank you for allowing her to live out her best life, for allowing her to shatter the ceiling she believed what was holding her back, I am forever grateful. You have unleashed her into a truly different and more rewarding work balance.”
Megan Major
“I met Callie at a conference where she was speaking to a group of front office people. Everything she said resonated with me from her philosophy of loving the patients, to meeting goals through uplifting and using personal development skills to raise the entire office to a new level!
I was drawn to her personality and the way she got to the point. Sometimes the best type of coach is the one that understands you already wear too many hats and you need outside eyes to identify and push you to the decision. She did that for me and I probably needed that more than anything else.
If you are looking for someone to streamline your practice at the front and back, with years and years of practice and knowledge; she is your choice!”
THE COOLEST THING happened today! We were interviewing a really cool hygiene candidate and it was going great. We asked for questions from her. Here was her first question: "Do you take blood pressures here?" She only wants to be somewhere that cares about patients' overall health. That was the reason for the question. Callie, I know I've thanked you specifically for this before, your encouraging us to stop worrying about the time we might lose taking BP's. We weren't routinely doing this 3 years ago. You got us started on this. So, of course, we were able to respond: "Yes. Absolutely." BOOM. Thank you Callie. Wow
Dr. Andy Droel Droel Family Dentistry